GOTV Cuts Subscription Rates With LITE Bouquet

The pay-television network, GOTV has launched a new bouquet known as GOTV LITE. The bouquet which is very cheap to afford, has a subscription plan of N400 monthly, 1,050, (for three months) and 3,100 yearly. Speaking at a press conference to launch the new bouquet, the Marketing Manager, GOTV, Johnson Irase, stated that the new bouquet […]

Pick n Pay Announces Plan To Enter Nigerian Market

South Africa’s local retail giant Pick n Pay has announced plans to enter the Nigerian market in a joint partnership with Nigerian stock exchange-listed AG Leventis. Making this announcement at the release of the group’s full-year results on Tuesday, CEO Richard Brasher noted that the Nigerian market is one the company can no longer afford […]

Electricity: Angry customers lodge 47,127 complaints in 2015 – NERC

The Nigerian Electricity Regulatory Commission (NERC) said customers lodged 47,127 complaints within the fourth quarter of  2015, indicating high dissatisfaction with the 11 Distribution companies (Discos). NERC acting Head, Dr. Anthony Akah, said this at a training session on customer complaints handling for staff of the Abuja Electricity Distribution Company (AEDC), at Keffi, Nasarawa State. […]

NERC signs pact with CPC for metering of customers

The Nigerian Electricity Regulatory Commission (NERC) yesterday signed a pact with the Consumers’ Protection Commission (CPC) to ensure mostly that consumers are metered adequately by the electricity Distribution companies (Discos). Speaking yesterday at the CPC headquarters in Abuja, NERC acting head, Dr. Anthony Akah ‎said, “It is our belief that with this collaboration, complaints that […]

This week is International Customer Service Week!

This week (Monday 5th – Friday 9th) is International Customer Service Week. The event is an internationally recognized one, event devoted to identifying the importance of customer service and to honoring the people who serve and support customers each day. Celebrated annually during the first full week in October, Customer Service Week is celebrated in […]

BVN deadline: 32 million bank accounts yet to register

Only 20 million out of the 52 million active bank accounts have registered for the Bank Verification Number (BVN) exercise. This suggests that a large number of 32 million accounts remain without BVN numbers. Unless these accounts holders hasten to obtain the BVN before the extended deadline of October 31, 2015 expires, they would be […]

NDIC to customers: Report trapped deposits in failed banks

The Nigeria Deposit Insurance Corporation (NDIC) has urged bank customers whose deposits are trapped in any failed bank to report to the Corporation for details on how to recover their deposits. At a special event organized yesterday by the NDIC at the ongoing Abuja International Trade Fair, the Managing Director and Chief Executive Officer of […]

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