Cold calls, SMS: telcos get warning from NCC

The Nigerian Communications Commission (NCC) has expressed dissatisfaction with the level of compliance to its ‘direction’ on the activation of Do-Not-Disturb (DND) facility which gives subscribers the freedom to choose the messages they receive. It lamented that in spite of the direction, it was still inundated with complaints by subscribers of continuing operators’ harassment through […]

MTN Unveils New Data Plans

MTN has unveiled more night plans for subscribers on its network. In the new plan, subscribers will no longer pay N2, 500 for 4.5GB night or wait till12 midnight before browsing. Below are the newly introduced night data plans; 1GB Night Plan, (9PM – 6AM) Cost N200 2.5GB Night Plan, (9PM – 6AM) Cost N500 […]

MTN Unveils Cheap Call Tariff Plan – Xtrapro & Xtraspecial

MTN Nigeria has introduced new call tariff to replace the discontinued MTN true Talk+. Features are as follows: MTN Xtra Pro Call Rate: 11k/sec (6.60k/Min) on flat rate to all network with a daily access fee of N5 but if MTN is unable to deduct the N5 on your first call as a result of insufficient balance, […]

MTN Nigeria Introduces Attractive Data Plans

MTN Nigeria has introduced MTN Deal Zone, a new data subscription plan which many will find enticing. The plan works on all devices and offers almost 500% data over existing data plans in the country. There’s a new 3.75GB plan which costs N2,000 and is valid for 30 days. To subscribe for this plan, prospective […]

MTN Heeds CPC’s Directive, Pays N1.85m to Subscriber

Telecommunications giant, MTN Nigeria Communications Limited, has finally  succumbed to the pressure from the Consumer Protection Council (CPC) to pay the sum of N1.85 million to a subscriber, Mr. Omeje Chukwuma Fidelis who was allegedly shortchanged by the mobile operator when he won a N2 million prize for participating in the Ultimate Wonder Promo held […]

SIM Re-registration: MTN Subscribers Lament

MTN customers across the country have continued to express unhappiness on the way the ongoing Subscriber Identification Module, SIM, registration exercise is being processed. For some of the subscribers, they have become regular customers at MTN stands because efforts to get registered have not been successful even though their details had been entered into the […]

CPC orders MTN to pay N1.85m balance to promo winner

The Consumer Protection Council (CPC) has directed mobile telecommunication giant, MTN Communications Limited to pay N1,850,000 to one of the winners of its Ultimate Wonder Promo for lack of due diligence. A statement endorsed by Mr Abiodun Obimuyiwa of the CPC explained that the order came on the heels of a complaint brought by Mr. Omeje Chukwuma Fidelis against the […]

‘Jonathan administration ignored MTN’s breach of rule’

The Minister of Communications Technology, Mr Adebayo Shittu yesterday in Abuja, said the  Goodluck Jonathan administration ignored the subscriber identity module (SIM) card regulation breach which earned MTN N1.4trillion ($5.2billion). The Nigeria Communications Commission (NCC) found MTN guilty of “criminally” warehousing 5.2 million pre-registered SIM cards on its network. Shittu, who spoke with reporters after declaring […]

Number portability infractions: Glo, MTN, Etisalat under enforcement action

The Nigerian Communications Commission (NCC) has said MTN, Glo and Etisalat are under “enforcement action” over their failure to adhere to Mobile Number Portability (MNP) Business Rules. NCC said to address the increasing cases of port request rejections, it resolved to monitor and sanction violations regarding MNP process time obligations. “Consequent upon the  above,  series […]

MTN, Airtel & Glo Face Sanctions Over Subscribers’ Data Issues

The Nigerian Communications Commission has stated that it would sanction MTN, Airtel and Globacom for defying its directive on automatic migration to Pay-As-You-Go data bundle. The commission said it had continued to receive complaints from subscribers on automatic migration of data bundle package to Pay-As-You-Go billing upon the depletion of their data bundle. “Consequently and […]

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