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Controversies, gains of DSTv probe by CPC

Recently, the Consumer Protection Council (CPC) announced that it had “substantiated” allegations of abuses of consumer rights brought before the council against MultiChoice Nigeria, the owner of the Digital Satellite Broadcast Television (DStv). The federal government had in August last year begun investigating the operations of the DStv based on complaints of alleged consumer rights […]

MTN Heeds CPC’s Directive, Pays N1.85m to Subscriber

Telecommunications giant, MTN Nigeria Communications Limited, has finally  succumbed to the pressure from the Consumer Protection Council (CPC) to pay the sum of N1.85 million to a subscriber, Mr. Omeje Chukwuma Fidelis who was allegedly shortchanged by the mobile operator when he won a N2 million prize for participating in the Ultimate Wonder Promo held […]

CPC orders MTN to pay N1.85m balance to promo winner

The Consumer Protection Council (CPC) has directed mobile telecommunication giant, MTN Communications Limited to pay N1,850,000 to one of the winners of its Ultimate Wonder Promo for lack of due diligence. A statement endorsed by Mr Abiodun Obimuyiwa of the CPC explained that the order came on the heels of a complaint brought by Mr. Omeje Chukwuma Fidelis against the […]

Nigeria’s Consumer protection agency raids Multichoice office in Lagos

Officials of the Consumer Protection Council on Thursday raided the head office of pay-TV service provider, MultiChoice Nigeria, in Lagos. The officials, armed with a warrant, were accompanied by policemen and journalists to the company’s office at about 1pm. In a statement on Thursday, the CPC said it conducted the raid in an effort to […]

CPC to prosecute Benin, Enugu DISCOs for exploitative electricity billing

The consumer Protection Council (CPC) said it is set to commence prosecution procedure against Benin and Enugu Distribution Companies for violating its enabling Act in the on-going investigation of the activities of the country’s distribution companies (DISCOs). The CPC, in a statemnt, said it had to take this decision due to the non-appearance of the two […]

CPC begin full probe of DISCOS

The Consumer Protection Council (CPC) has started investigation into indiscriminate increases in electricity bills, non-supply of metres to consumers, irregular disconnection with an assurance of prosecuting the electricity companies if there are no strong reasons for what they are doing. CPC Director-General, Mrs. Dupe Atoki, made this known at the opening ceremony of investigation into […]

Alleged Crazy Bills: CPC summons DISCOs

Inundated with consumer complaints over exploitative electricity billing, the Consumer Protection Council (CPC) has summoned all electricity Distribution Companies (DISCOs) in the country to a hearing over alleged outrageous billings, based on estimated consumption. The CPC, in response to complaints of electricity consumers on estimated billings and non-provision of meters, summoned each of the DISCOs, […]

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