CPC urges business owners to prioritize consumer protection and satisfaction

cpc dg babatunde irukera

The Consumer Protection Council (CPC) has urged business owners to prioritise consumer protection as the pre-eminent factor in protecting brand, businesses, building confidence and corporate growth. Mr Babatunde Irukera, Director-General of CPC, in a statement by the Director, Public Relations of the council, Mr Abiodun Obimuyiwa, said customer satisfaction was the most vital pillar to […]

CPC reiterates commitment to enforce Tobacco Control Act

The Consumer Protection Council (CPC) has reiterated its commitment to enforce the National Tobacco Control Act 2015 for the protection of consumers. The Director-General of CPC, Mr Babatunde Irukera made this known the Chairman, Board of Nigeria Tobacco Control Alliance, a Civil Society Organisation, Mrs Oluwafumi Akinbode visited him on Wednesday in Abuja. Irukera said […]

Town hall meeting on electricity distribution in the FCT

cpc electricity townhall

The Nigeria Consumer Protection Council (CPC) is organizing a town hall meeting in Abuja, FCT on the 3rd of December, 2016. The meeting will enable consumers submit direct complaints to the Commission regarding electricity supply service in the FCT as well as receive instant response concerning raised issues from the Abuja Electricity Distribution Company (AEDC), […]

The 8 Consumer Rights of every Nigerian

Do you know you have consumer rights as a Nigerian consumer that are fully backed by the law? How many times have you been wrongly treated by product manufacturers and service providers that you wish there is a way to seek redress and compensation? You have consumer rights as a Nigerian and you should know […]

Quiz: Test your Consumer Rights Knowledge

Knowing our consumer rights can save us both time and money as well as help us seek redress when necessary. This is important since buying things is part of our everyday life. Our consumer rights knowledge can therefore make a world of difference if we take it seriously. [os-widget path=”/ngrconsumers/test-your-consumer-rights-knowledge” of=”ngrconsumers” comments=”false”] You may wish to click and […]

CPC probes Resort Savings and Loans Limited

Having been inundated with consumer complaints bordering on alleged diversion of mortgage loans and consumers’ deposits by Resort Savings and Loans Limited (RSL), the Consumer Protection Council (CPC) has decided to beam its searchlight on the primary mortgage bank’s operations. According to a news release monitored on CPC’s website, CPC disclosed that it had already […]

CPC urges compliance with guarantee, warranty policy

The  Director-General, Consumer Protection Council  (CPC), Mrs. Dupe Atoki, has urged businesses to live up to the specified guarantee and warranty policy for the products and services they offer. Mrs. Atoki, who addressed key industry operators in automobile, electrical/electronics, heavy duty equipment, online markets and superstores subsectors of the economy yesterday at a meeting in […]

CPC names Aisha Buhari Consumer Ambassador

The Consumer Protection Council (CPC), in line with this vision, has also named the Wife of the President, Hajia Aisha Muhammadu Buhari, as Nigerian Consumer Ambassador for effective mobilisation of Nigerian women in the agency’s renewed crusade against consumer abuses in the country. The Council flagged off its nationwide grassroots consumer awareness programme with the […]

CPC Wants Telecoms Subscribers Compensated for Poor Services

The Consumer Protection Council (CPC) on Wednesday requested the Nigerian Communications Commission (NCC) to draw out a special compensation plan for telecoms subscribers for the continued poor service quality by mobile phone networks in the country. It warned that the continuing consumer rights abuses by the operators had reached “intolerable” pitch. Speaking in Abuja during […]

NERC signs pact with CPC for metering of customers

The Nigerian Electricity Regulatory Commission (NERC) yesterday signed a pact with the Consumers’ Protection Commission (CPC) to ensure mostly that consumers are metered adequately by the electricity Distribution companies (Discos). Speaking yesterday at the CPC headquarters in Abuja, NERC acting head, Dr. Anthony Akah ‎said, “It is our belief that with this collaboration, complaints that […]

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