Internet Service in Nigeria: Reps probe ISPs

The House of Representatives has urged the Federal Government to begin an industry-wide audit of the quality of service being provided by internet service providers (ISP) in Nigeria.

The lawmakers said the exploitation of internet service consumers by ISPs had gone on for too long without being checked.

The lawmakers said the audit was necessary because since the introduction of commercial scale internet services in Nigeria, consumers have been subjected to exploitation, ranging from exorbitant rates, poor service delivery, limited coverage and non-existent roll-out option to slow internet access, among others.

The sponsor of the motion, which was adopted by the House, Oluwole Oke (PDP, Osun) said the trend had continued to cause untold hardship to many subscribers and businesses which have been deprived of the right quality of service to enable them stay competitive.

In their resolution, the lawmakers also urged the Nigerian Communications Commission (NCC) to set up a framework through which internet service consumers would be compensated for poor services by ISPs.

The Nation

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