FG queries Samsung over Galaxy Note 7

The Consumer Protection Council (CPC) has issued a seven-day ultimatum to Samsung Electronics West Africa Ltd. to provide full status of its compliance with the global directive of Samsung.

A statement by the Head of Public Relations, CPC, Mr Abiodun Obimuyiwa, on Sunday in Abuja, said the ultimatum was in respect of the recall of the company’s Samsung Galaxy Note 7.

Smartphones have been catching fire, and about 0.1% of the sold handsets are said to be affected but Samsung is struggling to replace the 2.5 million units they have already sold.

While it was believed Samsung Galaxy Note 7 sales were to resume in October, new reports claim the device will again hit the shelves in late September.

The Nigeria’s CPC had received dozens of complaints of explosion of the said Samsung Galaxy Note 7 while charging.

“CPC, however, demanded that Samsung Electronics West Africa Ltd. furnished it with other measures the company may have taken to safeguard the safety and interest of Nigerian consumers,” the statement said.
It stated that CPC, in a letter by its Director-General, Mrs Dupe Atoki, on Sept. 14 to the company, said reports showed that the said phone’s batteries were prone to explosion.

Source: Daily Trust

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