In line with the guidelines approved by the Nigerian Electricity Regulatory Commission (NERC) for public consultations by the distribution companies before applying for tariff review, Enugu Electricity Distribution Company (EEDC) recently concluded negotiations with electricity customers in Abia, Anambra, Ebonyi, Enugu and Imo States.
EEDC’s proposed tariff review will be for a 10-year period from 2015 to 2025 and the company has also pledged to avoid tariff shock by deferring some of its allowable revenue in the early years to later years.
The consultations, which were held in Enugu, Abakaliki, Aba, Umuahia, Onitsha, Awka, and Owerri between July 23 and August 12, 2015, were well attended by EEDC’s residential, commercial, industrial and special customers.
The meeting served to expose customers to EEDC’s on-going efforts and plans to improve its quality of service and explain its current challenges.
The company used the opportunity to stress that appropriate tariffs would enable it to pay the generation and transmission companies so as to enable them make required investments or raise the capital needed to do so.
Reacting to the tariff review proposal, a cross section of the customers applauded EEDC for arranging the meetings and for its efforts at improving its services.
However, many customers expressed dissatisfaction with the company’s estimated bills, absence of meters, delay in repairing faulty transformers, prolonged power outages and fixed charges.