The Consumer Protection Council (CPC) has started investigation into indiscriminate increases in electricity bills, non-supply of metres to consumers, irregular disconnection with an assurance of prosecuting the electricity companies if there are no strong reasons for what they are doing.
CPC Director-General, Mrs. Dupe Atoki, made this known at the opening ceremony of investigation into complaints of alleged consumer abuse in Abuja.
The investigation is being held behind closed doors after the opening ceremony.
She said the Council will ensure speedy redress to consumer complaints, ensure consumer interest receive due consideration.
She said CPC has carefully watched the ongoing reforms in the electricity sector, which commenced with the enactment of the Electric Power Sector Reform (EPSR) Act of 2005 and the unbundling of the erstwhile Power Holding Company of Nigeria (PHCN) by the Federal Government.
“Two years after the privatisation of electricity distribution in the country, consumers are still groaning over almost all issues that existed in the old order, she said.