CCSNL rebrands, promises better delivery

Twelve years after commencing operation as Customer Contact Solutions Nigeria Limited CCSNL, it was a new dawn last weekend as the management of the company announced ‘OUTCESS’ as the new name of the company in commemoration of its 12th anniversary.

At an elaborate event attended by patrons and stakeholders in the company, the Managing Director/Chief Executive Officer, OUTCESS, Mr. Ikenna Odike, said the decision of the leading integrated customer engagement and business process outsourcing to rebrand and refresh its identity was informed by the need to raise the game and redefine its operation as it prepares to start a new face of service delivery to array of local and international clients.

Full Story – The Nation

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